Risk Factor Policy

 

At Hautehoops, operated by Cloudbye Ecom Solutions Private Limited, we strive to provide a safe and enjoyable online shopping experience. However, by making a purchase through our platform, you acknowledge that certain risks are inherent to online shopping.

1. General Acknowledgment of Risk

When shopping online, customers understand that there may be minor differences between the product images and the actual items due to screen settings, lighting conditions, or personal perception. Color, texture, fit, or finish may vary slightly. We encourage you to carefully review product details and contact our support team if you have any questions before placing an order.

2. Product Availability and Inventory Risk

All products shown on our website are subject to stock availability. While we update our inventory regularly, unexpected demand or technical issues may occasionally cause stock discrepancies. In such cases, we reserve the right to cancel, modify, or delay orders. Affected customers will be informed promptly and provided with available alternatives or refunds where applicable.

3. Color Representation Disclaimer

We make every effort to display product colors accurately. However, differences in device screens, monitor settings, and ambient lighting may result in slight variations between what is displayed online and the actual product. These differences are normal and do not constitute a defect or misrepresentation.

4. Shipping and Transit Risk

Once your order leaves our facility, it is subject to the logistics process handled by our courier partners. While we work with trusted delivery services, occasional delays, damages, or losses may occur due to factors beyond our control. Customers are encouraged to contact our support team immediately if any delivery-related concerns arise so that we can assist in resolving them.

5. Third-Party Content and External Risks

Our website operates independently and does not endorse or affiliate with any third-party platforms or websites. If you come across any external sources falsely claiming to represent us, please notify us immediately. We disclaim responsibility for any transactions, content, or outcomes arising from such unauthorized sources.