Privacy Policy

Introduction

At Cloudbye Ecom Solutions Private Limited ("we," "our," or "us"), managing Hautehoops, we treat user ("you," "your") privacy as a top priority.  This Privacy Policy explains how we collect, use, and protect your personal information while you access our website or purchase products. We are committed to providing a safe and secure shopping experience.
 

Our website and services are restricted to users aged 18 years or older. By using our website, you acknowledge and agree to the practices described in this Privacy Policy and confirm that you meet the minimum age requirement.

Information We Collect

We collect information you provide directly when placing orders, creating accounts, or contacting us. This includes your name, email address, phone number, billing and shipping addresses, and payment information.
 

We may also collect information automatically while you navigate the website, such as device details, IP addresses, and browsing patterns. This helps us maintain website functionality and improve the overall user experience.

How We Use Your Information

Your personal information is used to process orders, manage payments, and deliver products efficiently. It also allows us to respond to your queries and provide updates about your purchases.
 

We may analyze collected data to improve our website, enhance features, and ensure smooth functionality. Your information will not be used for purposes outside the scope of your interaction with our website.

Sharing Your Information

We do not sell or rent your personal information to third parties. Your information is shared only with trusted partners who assist with payment processing, shipping, or website management.
 

These partners are obligated to protect your information and use it only to fulfill services on our behalf. Any sharing is limited strictly to operational needs.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These tools help remember your preferences, provide smoother navigation, and analyze website performance.
 

You can manage your cookie preferences through your browser settings. Cookies are not used to collect personal information beyond what is necessary for website functionality and service improvement.

Data Storage and Security

Your personal data is stored securely using industry-standard measures to prevent unauthorized access, disclosure, or misuse. We take all reasonable precautions to safeguard your information.
 

Our servers are regularly monitored and updated to ensure maximum security. Protecting your information is a top priority, and all staff handling data are trained in proper security protocols.

Data Retention Period

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including processing orders, complying with legal obligations, and maintaining business records. Typically, this period is between 8 and 12 months.
 

Once your data is no longer needed, it is securely deleted or anonymized. Regular audits are conducted to ensure that unnecessary information is not retained and that your data is handled responsibly.

Your Rights and Choices

You have the right to access, correct, or request deletion of your personal information. You can also choose not to provide certain information, although some services may require specific data to function properly.
 

You may contact us at any time to review your information or exercise your privacy rights. We are committed to responding promptly and ensuring transparency in how your data is handled.

Children’s Privacy 

Our website and services are restricted to users aged 18 years or older. We do not knowingly collect information from anyone under 18 years of age.
 

Parents and guardians should ensure that minors do not access our website. Any personal data collected from underage users will be promptly removed upon discovery.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of these third-party sites.
 

We encourage users to review the privacy policies of any external websites they visit. Our Privacy Policy applies only to information collected directly through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or website functionality. Updated policies will be posted on the website with a clear revision date.
 

Continued use of the website after updates indicates acceptance of the revised Privacy Policy. Users are encouraged to review the policy regularly for any changes.

Consent

By using our website, you provide consent to the collection and use of your personal information as described in this Privacy Policy. You also confirm that you are at least 18 years of age.
 

If you do not agree with any part of this Privacy Policy, you should refrain from using the website or its services until you are comfortable with the terms outlined.

Contact Us

For questions or concerns regarding your personal information or this Privacy Policy, you may contact us at Cloudbyteecomsolutionspvtltd@gmail.com / Cloudbyteecomauthorised@gmail.com. We are available to provide assistance and address inquiries promptly.
 

We value your privacy and strive to ensure transparency and trust in all aspects of our website and services.